Request Care
Tell us what your family needs and we'll call you back — usually the same business day. Free assessment, no obligation.
You make one call. We do the rest.
Two Ways to Start
Every family gets the same thing from us: a free in-home assessment, a clear explanation of what coverage applies, and no pressure to commit. Pick whichever way of reaching us feels easier.
- Guided request (about 60 seconds)Answer a few quick questions and we'll call you back with answers specific to your situation. Start the guided request →
- Straight to the form belowPrefer to write it out yourself? Use the form on this page and we'll follow up the same way.
In a hurry, or would you rather just talk? Call (803) 661-9072 — a real person at our Columbia office answers, and we can take everything by phone.
Request Care
Tell us what's going on and we'll reach out — usually the same business day.
Insurance & Payment We Accept
- South Carolina Medicaid — we're an enrolled Community Long Term Care (CLTC) provider and bill Medicaid directly
- Medicaid application help — not enrolled yet? We'll walk your family through eligibility and the application
- VA benefits — see our veterans page for Aid & Attendance and related programs
- Long-term care insurance — we'll review your policy's home care language at no charge
- Private pay — flexible scheduling, no long-term contracts
Full details on our cost and payment page.
For Case Managers, Discharge Planners & Physicians
We accept referrals from CLTC case managers, hospital discharge planners, physicians, social workers, and community organizations across Richland, Lexington, Kershaw, Fairfield, Sumter, and Lee Counties.
- Fast discharge turnaround — call us before discharge day and we'll have an assessment and caregiver in place
- Licensed and enrolled — SC DHEC License IHCP-2464, enrolled SC Medicaid CLTC provider
- Full service range — personal care, companionship, memory care, respite, pediatric, and 24-hour coverage
- Rural coverage — including Fairfield and Lee County addresses that are hard to staff
Professional Referrals
Use the form above and select "A client (I'm a professional)," call (803) 661-9072, or email admin@americanalliedhealthsc.com. For SC Medicaid, families and providers can also submit an electronic referral through SCDHHS to begin the CLTC assessment process.
It's okay that you're looking
Most people who call us start by apologizing. They feel like looking into care means they've failed someone — a parent, a spouse, a promise they made years ago about never putting anyone anywhere.
You haven't failed anyone. Looking into options is what people do when they're taking someone's wellbeing seriously. Nothing here commits you to anything, and you can stop at any point.
Completely confidential
What you tell us stays with us. We don't sell or share your information, and we don't add you to marketing lists. If someone else in the family doesn't know you're calling yet, that's your business to share when you're ready.
No pressure, ever
We don't work on commission and we don't chase people. If you're gathering information for later, we'll answer your questions and let you go. If we're not the right fit, we'll tell you that too.
We do the paperwork
Medicaid applications, CLTC coordination, eligibility checks, insurance verification, authorizations, scheduling, payroll. You've got enough to carry — the administrative weight is ours.
Go at your pace
Some families start care next week. Some call back in six months. Both are fine. There's no expiration date on the conversation and no cost to have it.
You've Carried Enough — We'll Take It From Here
Families are often stunned by how much of this we simply handle. Here's the honest split.
What we handle
- Checking Medicaid and CLTC eligibility
- Completing and submitting the paperwork
- Coordinating with your case manager
- Verifying long-term care insurance benefits
- Explaining what VA benefits may apply
- Background checks, training, and supervision
- Matching and scheduling caregivers
- Payroll, taxes, and workers' compensation
- Backup coverage when a caregiver is out
- Coordinating with doctors and discharge planners
What you do
- Tell us what's going on
- Let us into the home for a free assessment
- Tell us if something isn't working
Frequently Asked Questions
Usually the same business day. If your situation is urgent — a discharge, a fall, a caregiver who suddenly can't continue — call (803) 661-9072 directly and we'll move immediately.
Yes. A care coordinator comes to the home anywhere in our six-county service area — Richland, Lexington, Kershaw, Fairfield, Sumter, and Lee Counties — evaluates safety and daily needs, and builds a care plan and quote. There's no cost and no obligation to proceed.
We'll tell you honestly and lay out the alternatives — VA benefits, long-term care insurance, or targeted private-pay hours. Many families who assume they won't qualify actually do, which is why we check for free.
No. Families can contact us directly. We also accept referrals from physicians, case managers, and discharge planners, and coordinate with them once care begins.
Yes, and it's one of our most common requests. Call as soon as a discharge date is set and we'll have the assessment done and a caregiver ready for day one — the highest-risk window for readmission.